Putnam County, West Virginia has a population of 57,000 and began collecting smartphones in 2004 to use with their mass notification system. Their citizens had the ability to login to a website and enter their cell numbers. After six (6) years, Putnam EMS had a total of 242 signups. The national average is around 8% for this type of opt-in method. They began utilizing the Heads Up Community mobile application in January 2019 and now have 4,957.
Finally, a great solution to remedy the opt-in problem.
Putnam County Director, Frank Chapman says “I would recommend the Heads Up community app for anybody that is looking for a way to notify the public…” Putnam County EMS Website
Frank Chapman, the EMS director for Putnam County, WV was kind enough to sit down with us and let people know what he thought of the Heads Up! Community app and how it is serving his population. Heads Up Community is easily used daily to notify the residents of Putnam County of road closures, accidents, local events, and so much more.
A short, sweet and to the point A Q & A with Heads Up Community on mobile Emergency Notification Systems, with Butch Evans!
1. Q. What is a mobile Emergency Notification System?
A. A mobile Emergency Notification System is a software system that is set up to send out emergency notifications to thousands of mobile devices grouped into geographic areas that users receive meaningful content related to emergencies in their area.
2. Q. How do push notifications work?
A. A push notification is an automated message sent by an application to a user when the application is not open.
3. Q. What does a community app do?
A. The app is geared specifically towards events and other activities that are currently going on in the community.
4. Q. What is a community?
A. A unified body of individuals such as the people with a common interest living a particular area.
5. Q. What is the status of social media?
A. On average people across the globe spend 2 hours and 16 minutes per day on social media and use an average of 8.9 platforms.
6. Q. What is noise on social media?
A. Noise is information that is not useful; which does not have any value to you right now.
7. Q. What is the best time to receive social media deployments?
A. * Early AM (1 am-8 am) 18%
* Working Hrs (9 am-4 pm) 52%
* After Hrs (5 pm-12 pm) 30%